Terms of service

📜 Terms of Service

Business Name: Gilles Family
Email: support@gillesfamily.online
Effective Date: August 5, 2025

Please read these Terms of Service ("Terms") carefully before using our website gillesfamily.online. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

1. Use of Our Website 

By using our website, you confirm that you are at least 18 years old or using it under the supervision of a parent or guardian. You agree to use the site only for lawful purposes.

2. Products and Services

All products or services listed are subject to availability. We reserve the right to limit quantities, discontinue products, or modify prices without prior notice.

We make every effort to accurately display product descriptions, pricing, and images. However, we do not guarantee that all information is entirely accurate, complete, or current.

3. Order Acceptance and Cancellation

We reserve the right to accept or reject any order at our discretion. We may limit or cancel quantities purchased per person, per household, or per order.

If we cancel your order, we will notify you using the email or billing information provided.

4. Pricing and Payment

Prices are displayed in USD (or local currency if specified). We reserve the right to update pricing at any time.

All payments must be made via the secure payment methods available at checkout. By submitting your payment information, you authorize us to charge the total amount of your order.

5. Shipping and Delivery

Shipping times are estimates only and not guaranteed. Gilles Family is not responsible for delays due to shipping carriers or external circumstances (e.g., weather, customs).

Please ensure that your shipping address is accurate before placing your order.

6. Returns and Refunds

We offer a 30-day return policy. Items must be unused, in their original condition, and in original packaging. You can view the full Return and Refund Policy here or contact us at support@gillesfamily.online.

7. User Accounts

If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

We reserve the right to suspend or terminate your account at our discretion if we suspect misuse.

8. Intellectual Property

All content on this website—including text, images, logos, graphics, and product descriptions—is the property of Gilles Family and is protected by copyright and intellectual property laws.

You may not copy, reproduce, distribute, or use any content without written permission from us.

9. Limitation of Liability

To the fullest extent permitted by law, Gilles Family shall not be liable for any damages, including indirect, incidental, or consequential damages arising from the use of, or inability to use, the site or products.

10. Indemnification

You agree to indemnify and hold harmless Gilles Family, its affiliates, and team members from any claims or demands resulting from your use of our website or your violation of these Terms.

11. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of the Dominican Republic (or your operating country), without regard to conflict of law principles.

12. Changes to Terms

We may update these Terms at any time. When we do, we will revise the "Effective Date" at the top of this page. Continued use of the website after changes means you accept the revised Terms.

13. Contact Us

If you have any questions or concerns about these Terms, please contact us at:
📧 support@gillesfamily.online